FAQs

vWaitlist FAQs

Clear answers to common questions about vWaitlist.

Can patients be prioritised within the system?

Yes. Patients can be flagged or prioritised, helping practices manage urgent or time-sensitive cases effectively.

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Can vWaitlist be used alongside vForms or vResponse?

Yes. vWaitlist can operate independently or alongside other Valident services to create a more integrated workflow.

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Can vWaitlist support both NHS and private patients?

Yes. The system can be structured to reflect different patient pathways and operational requirements.

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Can we manage large waiting lists within the platform?

Yes. The visual interface supports management of significant patient volumes while maintaining clarity and organisation.

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Does vWaitlist notify referring dentists about updates?

Where appropriate and used alongside other Valident services, structured communication can be maintained within the secure platform.

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How are waiting times tracked and reported?

Reporting tools allow practices to review waiting durations, identify long-waiting patients and understand overall demand patterns.

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How does the waiting list dashboard work?

The dashboard uses a card-based system where patients move through defined stages, giving teams clear visibility of progression.

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How does vWaitlist differ from basic CRM waiting list tools?

vWaitlist provides a dedicated visual management layer rather than relying on simple static status markers within a CRM.

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Is vWaitlist secure and GDPR-aware?

vWaitlist operates within the same encrypted, UK-hosted Valident framework and supports structured data handling principles.

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What is vWaitlist and how does it support dental practices?

vWaitlist is Valident’s structured waiting list management system, designed for practices managing high demand for treatment. It provides a visual dashboard for organising and progressing patient waiting records securely.

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Still have a question?

We’re happy to help with anything specific to your practice.