vForms FAQs
Clear answers to common questions about vForms.
Can vForms replace email-based referral workflows?
Yes. Many practices adopt vForms to replace informal email-based referral processes. Rather than sending patient information through unsecured inboxes, referrals are submitted through a secure platform and stored centrally. This reduces the risk of misdirected emails and improves oversight. A structured system helps ensure referrals are handled consistently and securely.
Read full answer →Can vForms support multiple referral types?
Yes. Separate structured forms can be created for different treatments or departments, ensuring appropriate information is collected for each referral pathway.
Read full answer →Can we customise the design of our referral form?
Yes. A basic setup applies your logo and colour scheme within the Valident framework. A bespoke setup option allows closer visual alignment with your existing website styling. Both options maintain the secure underlying structure of the platform while presenting a professional interface to referring dentists.
Read full answer →Can we track which practices refer to us most often?
Yes. Analytics within vForms allow you to review referral volumes and referring sources. This provides measurable insight into referral patterns, supporting planning and relationship management rather than relying on anecdotal understanding.
Read full answer →Does vForms include analytics and reporting?
Yes. Reporting dashboards are included as standard. Practices can review referral activity over time, identify trends and better understand workload patterns without additional software tools.
Read full answer →Does vForms integrate with our existing dental CRM?
vForms operates as a secure referral layer rather than a full CRM replacement. Referrals are reviewed within the Valident dashboard and then transferred into your primary clinical or CRM system as part of your workflow. Where bespoke integrations are required, these can be discussed individually.
Read full answer →How do we receive and manage submitted referrals?
Submitted referrals appear within your secure dashboard. Authorised users can log in to review new submissions, manage next steps and organise referrals centrally rather than relying on scattered email threads.
Read full answer →How is vForms different from a standard website contact form?
A standard contact form is built for general enquiries, not clinical referral data. vForms is structured specifically for dental referrals, capturing detailed clinical information and storing it securely in encrypted format. Referrals are accessed via dashboard rather than sent directly to email inboxes. This provides greater control, improved security and better organisation compared to basic […]
Read full answer →How quickly can vForms be set up for our practice?
A basic branded setup can typically be implemented efficiently as it uses the existing secure framework. Bespoke setup may require additional time for visual alignment. In both cases, the technical foundation is already established, enabling straightforward deployment.
Read full answer →Is there a limit to the number of referral forms we can create?
vForms starts with one form and allows additional forms to be added as required. Many practices create separate forms for different referral types to ensure structured information capture.
Read full answer →Is vForms suitable for multi-practice groups?
Yes. Dashboard structures can be configured to reflect multi-site operations, supporting controlled access and oversight across locations where required.
Read full answer →What happens to referrals after they are processed?
Referrals are typically transferred into your primary clinical record system as part of normal workflow. Valident’s defined retention policy ensures information is not stored indefinitely within the referral platform.
Read full answer →What information can be captured within a secure referral form?
vForms can capture patient demographics, contact details, relevant medical history, clinical notes and supporting information as required. Forms are structured to suit the referral type, whether implants, orthodontics, imaging or other treatments. This ensures clarity and completeness at the point of submission. Structured capture reduces ambiguity and improves efficiency for the receiving practice.
Read full answer →What is vForms and how does it work?
vForms is Valident’s secure online referral form system designed specifically for dental practices that accept referrals. Referring practices submit structured patient and clinical information through a secure online form. Once submitted, referrals are stored in encrypted format and made available within an authenticated dashboard. Receiving practices log in to review, manage and process referrals without […]
Read full answer →Why choose a dedicated referral system instead of a CRM add-on?
CRM add-ons often provide basic form capture but are not always designed for structured clinical referral workflows. vForms offers encrypted storage, controlled dashboard access and analytics tailored specifically for referral-based dental practices.
Read full answer →Still have a question?
We’re happy to help with anything specific to your practice.