Sectors

Secure referral intake for ENT services

Audiology results, neck-lump two-week-wait referrals and routine ENT all need consistent, structured intake. Valident captures the detail and surfaces the urgent.

The Challenge

When audiograms and history arrive separately

ENT referrals often separate the clinical history from audiograms and investigations, slowing triage. Urgent neck-lump 2WW cases need to stand out immediately.

Structured intake keeps each referral complete and prioritised.

  • Audiograms and investigations attached inconsistently
  • Neck-lump two-week-wait prioritisation
  • Routine and urgent referrals in one channel
  • Limited pipeline visibility
Referral process comparison
Before
Email attachments
Unencrypted, no audit trail
Generic PDF forms
Inconsistent, hard to track
No oversight
Submissions disappear into inboxes
With Valident
Encrypted forms
Secure, structured submissions
Status tracking
Every referral tracked end to end
Full dashboard
Oversight, analytics, reporting
Referral types

Referrals ENT teams receive

Structured intake tailored to the requests that come through your door.

Neck lump (2WW)
Surface suspected-cancer urgency at submission.
Hearing & audiology
Capture audiograms alongside the clinical history.
Tinnitus & balance
Consistent intake for routine ENT referrals.
Sleep & snoring
Structured referrals for sleep-related pathways.
How it works

Structured intake, secure messaging, clear oversight

Referrers submit complete referrals with investigations through secure forms. Your team triages by urgency from one dashboard and resolves queries via secure messaging.

1
Received
Just now
2
Reviewed
10 min
3
Accepted
1 hour
4
Scheduled
2 hours
5
Complete
3 days
Security & Compliance

Designed for sensitive clinical data

UK-hosted and encrypted, built around GMC, CQC and two-week-wait pathway requirements.

Talk to us about ENT referrals

Arrange a short demonstration tailored to your service.