FAQs

Pricing & Setup FAQs

Clear answers to common questions about Pricing & Setup.

Are analytics included in the monthly cost?

Yes. All services include access to analytics and reporting dashboards without additional charge.

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Are there any hidden fees?

No. Pricing is transparent. There are no per-referral charges or hidden transaction fees. Bespoke integrations are quoted separately where requested.

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Can we cancel at any time?

Valident operates on a subscription basis. Contract terms are clearly outlined during onboarding to ensure transparency.

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How does Valident compare in cost to CRM add-ons?

CRM add-ons may offer basic form capture, but Valident provides a dedicated secure referral and messaging system with structured workflows and analytics. Cost comparison should consider functionality and compliance positioning, not headline price alone.

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How much does Valident cost?

vForms starts at £35 per month for one form, with additional forms available at £5 per month each. vResponse is £59 per month and includes secure two-way messaging. vWaitlist is £39 per month. All services include analytics dashboards as standard. Pricing is transparent, with no per-referral charges and no limit on the number of referrals […]

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Is there a minimum contract term?

Contract details are confirmed at the point of agreement. Valident operates as an ongoing subscription service rather than a long-term software licence.

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Is there a setup fee?

Yes. vForms has a £149 basic or £299 bespoke setup option. vWaitlist has a £199 basic or £299 bespoke setup option. vResponse has a £299 setup fee. Setup covers configuration, branding alignment and dashboard preparation.

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Is Valident suitable for smaller practices?

Yes. vForms provides an accessible entry point for practices accepting referrals without unnecessary complexity. Services are modular, allowing practices to adopt what suits their needs.

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What does the bespoke setup include?

The bespoke setup option provides closer visual alignment with your existing website styling while maintaining the secure platform structure.

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What is included in the basic setup?

The basic setup includes configuration within the Valident theme framework with your logo and colours applied. It ensures your system is secure, structured and ready for use without extensive customisation.

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Still have a question?

We’re happy to help with anything specific to your practice.