General FAQs
Clear answers to common questions about General.
Do you offer demonstrations?
Yes. Practices can request a demonstration to understand how dashboards, referrals and messaging work in practice.
Read full answer →How do we get started?
Getting started begins with a discussion about your requirements. We confirm the appropriate service, outline setup options and provide a structured onboarding process.
Read full answer →How long has Valident been operating?
The Valident brand has supported dental practices for over 15 years. In 2024, Valident Ltd was formed following the retirement of the original founder, continuing the platform under new ownership.
Read full answer →Is Valident only for dental practices?
Valident is designed specifically for dental referral and communication workflows within the UK regulatory environment.
Read full answer →Who runs Valident?
Valident is led by Alex Wood, Lead Developer & Owner, with over 25 years in web development and IT, and experience with the platform since 2010. Clair Matthews, Valident Brand Manager, handles client support and enquiries.
Read full answer →Still have a question?
We’re happy to help with anything specific to your practice.