Security & Compliance

Security and compliance designed for UK dental practices

Valident is built with structured safeguards, UK hosting and disciplined data handling at its core, supporting practices that manage sensitive patient information every day.

Purpose-Built

Designed for sensitive information

Dental referrals and patient communication involve confidential personal data. Generic form builders or CRM add-ons are not always designed with this context in mind.

Valident was developed specifically for structured clinical communication, where clarity, containment and accountability are essential.

Security is foundational to how the platform operates.

Referral process comparison
Before
Email attachments
Unencrypted, no audit trail
Generic PDF forms
Inconsistent, hard to track
No oversight
Submissions disappear into inboxes
With Valident
Encrypted forms
Secure, structured submissions
Status tracking
Every referral tracked end to end
Full dashboard
Oversight, analytics, reporting
Data Protection

Encrypted and contained

Referral and message data within Valident is encrypted when stored. Access is controlled within dedicated dashboards, and communication remains contained inside the platform rather than distributed across email threads.

  • Encryption at rest
  • Controlled dashboard-based access
  • Structured communication workflows
  • Reduced reliance on third-party automation platforms
Security overview
Encryption at rest
Data encrypted when stored
Active
Access control
Dashboard-based permissions
Active
Audit logging
All actions recorded
Active
UK hosting
ISO 27001 data centre
Active
Data retention
Configurable 28-day default
Active
System secure
Infrastructure

UK hosting and data location

Valident is hosted within the United Kingdom in a professionally managed data centre environment operating to ISO 27001 standards.

Referral data is not routed through global automation services unless explicitly required.

Data hosting
UK-based
ISO 27001 data centre
Data routing
UK-only
No offshore transfers by default
ICO registered
ZB743517
Information Commissioner's Office
Encryption
At rest
Industry-standard protocols
Data Minimisation

Configurable retention policy

Valident is designed with data minimisation in mind. Retention policies are configurable, with a default setting of 28 days to reduce long-term accumulation while supporting operational handling.

app.valident.co.uk/referral/REF-2845/history
Referral History
REF-2845 — Amara Osei
11:20
CBCT scan added to appointment notes
11:05
Message received from Clifton Dental Surgery
10:32
Appointment confirmed — Thursday 6 March
09:14
Initial message sent by referring practice
09:02
Referral accepted — Oral Surgery
08:45
Referral submitted
Regulatory Awareness

Compliance awareness

Valident is developed with awareness of UK GDPR principles and the regulatory environment in which dental practices operate.

We are progressing toward Cyber Essentials certification to reinforce secure operational standards.

Looking for a more structured approach to secure referrals?

See how Valident supports practices that take data security seriously.