Introducing the Valident Referral Analytics Dashboard

We’re pleased to introduce the latest enhancement to your Valident system: the Referral Analytics Dashboard. A secure, user-friendly tool that gives you deeper insights into your referral activity, without ever compromising patient confidentiality.

Clear insights, better decisions

Our new analytics dashboard transforms the way you manage and understand your referrals. It brings together submission data and helpful visualisations to show exactly how your referral network is performing.

Whether you’re curious about which dentists refer most often, how submission rates are changing over time, or what treatments are most commonly requested – it’s all now available in one easy-to-navigate interface.

What you can do with it:

• Track referral trends with clear graphs and filtering options

• View and manage referrals from one place

• Identify top referrers and practices over time

• NEW: Identity top treatments and record whether referral is NHS or Private

• See submission patterns by treatment type or timeframe

• Standardise names with intelligent name normalisation

• Maintain full patient confidentiality at every step

Designed with security in mind

As with everything in Valident, privacy comes first. The dashboard only tracks metadata — not patient names or medical details — so you get useful insights while remaining fully compliant.

The name normalisation feature is particularly helpful for ensuring your data remains tidy and reliable. It automatically detects small variations in practice or dentist names (like “Dr Smith” vs “Dr J. Smith”) so your reports stay accurate.

Smarter referral management

The Referral Analytics Dashboard is more than just a reporting tool — it’s a step towards more informed, data-driven decision making for your practice. By understanding your referral patterns, you can build stronger relationships with partners and identify opportunities for growth.

This new feature is available now to all Valident users, and we’re offering a free trial for the next month. After that, it will just be a small addition to your monthly subscription fee. If you’d like a quick walk-through or want help exploring your data, just let us know – we’re happy to help.